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Emotional Intelligence Guide For B2B Professionals Faire so use this notepad toFor The Emotionally Intelligent Office 20 key emotional skills for the workplace created by The School of Life for Business. Modern businesses place huge emphasis on technical training, yet a lot of what determines the success or failure of an organisation has nothing to do with the traditional 'hard' skills taught at business school, but rather the sophisticated 'soft' skills that are key to emotional maturity. Book guides us through 20 essential